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Crisis Services

The term "crisis" can mean different things to folks - in general, a crisis is a time of intense difficulty, trouble or danger.  It’s often a time when our traditional problem-solving approaches fail to bring us back to equilibrium, and we can encounter feelings of hopelessness, sadness, frustration, confusion, and even panic. Please note that the examples below are only some possible crisis scenarios. Counseling Services staff is available for phone or walk-in crisis consultations during regular business hours even if your scenario is not listed above, and phone consultation is available when the office is closed.

Crisis Situations

  • You are currently having thoughts of hurting or killing yourself
  • You are currently having thoughts of hurting or killing someone else
  • You recently made an attempt to injure or kill yourself or someone else
  • You feel unable to take care of yourself or are experiencing hallucinations
  • You do not feel safe **Please note that if you are having a life-threatening medical or psychiatric emergency at any time, please call for immediate assistance:
  • Campus Security Emergency Line at (626) 395-5000 (on campus)
  • 9-1-1 (off campus)
  • You are worried about a fellow student, family member, friend, or someone else important in your life and would like to consult with a counseling professional
  • You have an urgent concern that you feel cannot wait until the following day

We understand that urgent and overwhelming matters do not only occur between the hours of 8:00 AM to 5:00 PM.

  • Telephone crisis consultation is available after business hours on weekdays, weekends and holidays by calling the Counseling Services main line at (626) 395-8331 and pressing "2" when prompted. A counselor may follow up with you the next day regarding your use of after-hours support to offer additional support or resources.

Additional Resources

Las Encinas Hospital

  • In-person assessment available 24 hours a day, 7 days a week
  • 2900 East Del Mar Boulevard, Pasadena 91107
  • 1-800-792-2345

National Suicide Prevention Lifeline

  • Help available 24-7 via phone or online chat
  • 1-800-273-TALK (8255)

Crisis TEXT Line

  • Text HOME to 741741 for 24-7 crisis support via text message

Trevor Project

  • Help available 24-7 via phone, text or online chat for LGBTQ youth
  • 1-866-488-7386
California Youth Crisis Line
  • Crisis intervention, support, and linkage to resources
  • 1-800-843-5200

Peace Over Violence

  • 24-hour support and advocacy for support for sexual assault or domestic violence
  • (626) 793-3385

Center for the Pacific Asian Family

  • Multi-lingual Support Hotline
  • (800) 339-3940